We would like to inform that you are welcome to receive the following information about HSBC Bank Armenia cjsc:
1.1. Last annual and quarterly financial statements, as well as the copy of the independent audit report,
1.2. Statement about annual general meeting of the Bank,
1.3. Copies of resolutions on payment of dividends by the Bank and the copy of Dividend policy,
1.4. Information on persons having significant participation in the Bank,
1.5. Information on Board members and members of executive body of the Bank,
1.6. Copies of the registration certificate and the Charter of the Bank.
Please address your requests to Customer Service Department.
The requested information and copies of documents will be provided within three business days. A charge of AMD 50 per page shall be applied for providing the copies of documents.
In order to enable us to upgrade the quality of services provided and to give you full satisfaction, we invite you to discover how to bring your complaints to our knowledge.
For each complaint, we are committed to:
Each complaint is an opportunity for HSBC Bank Armenia to improve the quality of the service offered.
Customers who are willing to present a complaint can contact HSBC Bank Armenia through the following channels:
Do not forget:
Central Bank of Armenia
Customers can also refer to Central Bank of Armenia through the following channels:
Please be informed that it is not the responsibility of the Central Bank of Armenia to settle the disputes between You and HSBC Bank Armenia, however the Central Bank of Armenia apply supervisory measures on HSBC Bank Armenia, if it becomes evident that HSBC Bank Armenia has breached the law. Central Bank does not have the right to publish information on supervisory measures applied.
Last updated on: 19/12/19 18:08 UTC
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